SCULPTGALLERY.COM is a site operated by Sculpt Gallery.
Our main trading address is
Braxted Park Road
Nr Great Braxted
CO5 0QB, UK
For all enquiries, you can contact us by phone or email:
- T: +44 (0)7980 768616
- E: email@example.com
- Contact: Debra Blik, Director
Your personal data is collected only when voluntarily submitted by you. This information may be held on our database and used for the purposes of billing and order fulfilment and may also be used to provide you with information and updates which we consider may be of interest to you from time to time.
Any personal information supplied by you will not be sold, transferred or disclosed to any third party, unless required by law or a Court Order.
Cookies & Monitoring
- Strictly necessary cookies - these are cookies that are essential to the operation of this website
- Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to this website.
- Functionality cookies - These cookies are used to recognise you when you return to our website.
We may monitor traffic to our site and collect the following information:
- The IP address of your computer
- The referring website from which you have arrived at this website
The reasons for this are:
To make ongoing improvements to this website based on the data
To help us identify our most popular sources of business
If you choose to sign up to our mailing list we may use your email address to send you information about our products and services.
You may opt out of receiving this information from us at any point or request your personal data to be removed from our systems. To do this, please send an email to: firstname.lastname@example.org or get in touch by telephone.
Terms & Conditions of Buying Online Through our Website
Items advertised as available from within our on-line ‘Artstore’ are subject to availability and the listing of an item does not guarantee that we will be able to supply it. Where an order has been placed for an unavailable item we will immediately contact you to offer a full refund for your purchase or suggest an alternative item.
On-line payments are transacted via PayPal. We hold no information regarding your purchase or payment details on our website and all sensitive information is submitted through the secure PayPal screens. For more information please see Pay Pal Terms & Conditions which are published on their website.
Items purchased via our website or via the gallery may be returned within 14 days. Unsuitable goods should be sent or delivered to the above address and received in their original condition, fit for re-sale.
The customer is responsible for ensuring goods are suitably packaged for safe return and is liable for the cost of return postage. No responsibility can be accepted by Sculpt Gallery for items which are lost or damaged in transit – you are therefore advised to use a reliable delivery method which requires a signature.
If you wish to return a purchase please get in touch with us as soon as possible.
Subject to the above conditions being met, a refund or exchange will be issued within 14 days (excluding postage costs).
Orders for bespoke commissions may be cancelled within 14 days of the order being placed. Within this period any initial deposit held is fully refundable. After 14 days the customer is responsible for all labour, materials, transportation and other costs incurred by the artist and/or Sculpt Gallery in fulfilling the order. This may equate to up to 80% of the total cost of the commission.
Specifications for commissioned works are agreed in writing at the Order stage and may, where possible, be approved by the customer at key stages of production. Please be aware that with production of studio ceramics and glass, precise outcomes are not always possible but we will always endeavour to achieve the closest match to your requirements.
Receipt of damaged goods
If you have received an item which is damaged or defective please contact us as soon as possible so that we may advise you of the returns procedure.
Please photograph the damaged goods immediately, showing the original packaging and any loose parts. Please include any loose parts in your return package.
A full refund or a replacement will be issued as soon as possible after the defective items are received by us.
All communications you send us must be sent to the contact details above or on our website. We may send communications to you at either the email or postal address which you provide us with when making a purchase. Communications will be deemed as received and properly served 24 hours after an email is sent or four days after the date of posting a letter or package. In providing the service of any notice, it will be sufficient to prove, in the case of a letter or package, that the letter or package was properly addressed and adequately stamped, or in the case of an email that the email was sent to the specified email address of the addressee.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.