SCULPTGALLERY.COM is a site operated by Sculpt Gallery.

Our main trading address is

SCULPT GALLERY
Braxted Park Road
Nr Great Braxted
Essex
CO5 0QB, UK

For all enquiries, you can contact us by phone or email:

• Contact: Debra Blik, Director
• T: +44 (0)7980 768616
• E: info@sculptgallery.com

Privacy Policy

Your personal data is collected only when voluntarily submitted by you. This information may be held on our database and used for the purposes of billing and order fulfilment and may also be used to provide you with information and updates which we consider to be of interest to you.

Any personal information supplied by you will not be sold, transferred or disclosed to any third party, unless required by law or Court Order.

Cookies & Monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used, helping us to improve user experience and to keep the site as up to date and error-free as possible. Further information about the types of cookies that may be used on this website is set out below.

• Strictly necessary cookies - these are cookies that are essential to the operation of this website
• Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to this website.
• Functionality cookies - used to recognise you when you return to our website.

We may monitor traffic to our site and collect the following information:

• The IP address of your computer
• The referring website (if any) from which you have arrived at this website.

The reasons for this are to help us make ongoing improvements to our site and to help us identify any referring sources of business.

Mailing List

If you sign up to our mailing list, we may use your email address to send you information about our products and services.

You can opt out of receiving this information at any point, or request your personal data to be removed from our systems.

To unsubscribe, please send an email to: info@sculptgallery.com or get in touch by telephone.

TERMS & CONDITIONS FOR BUYING VIA THE GALLERY AND ONLINE

Items advertised on the website as available are subject to availability and the listing of an item does not guarantee that we will be able to supply it. If an order is placed for an unavailable artwork, we will contact you to suggest an alternative item, and if necessary, provide a full refund.

On-line payments are transacted via PayPal. We hold no information regarding your purchase or payment details on our website and all sensitive information is submitted through secure PayPal screens. For more information please see Pay Pal Terms & Conditions which are published on their website.

Anti Money Laundering Regulations (5ATML)

The UK government introduced new anti-money laundering measures on 10/01/2020, which affect all art dealers, galleries and their clients. Before the conclusion of any sale over £6,500, Sculpt Gallery is legally required to carry out a client identification check. This data will be securely held by us in accordance with general data protection regulations. Your patience and understanding whilst we carry out these mandatory checks is appreciated, thank you.

Returns

Items purchased via our website or via the gallery may be returned for any reason within 14 days. Artwork which is being returned should be sent or delivered to the above address and must be received in its original condition and fit for re-sale.

The customer is responsible for ensuring goods are suitably packaged for safe return and is liable for the cost of return postage. No responsibility can be accepted by Sculpt Gallery for items which are lost or damaged in transit – you are therefore advised to use a reliable delivery method which requires a signature.

If you wish to return a purchase please get in touch with us as soon as possible.

Subject to the above conditions being met, a refund or exchange will be issued within 14 days (excluding postage costs).

Bespoke commissions

Orders for bespoke commissions may be cancelled within 14 days of the order being placed. Within this period any initial deposit held is fully refundable. After 14 days the customer is responsible for all labour, materials, transportation and other costs incurred by the artist and/or Sculpt Gallery in fulfilling the order. This may equate to up to 80% of the total cost of the commission.

Specifications for commissioned works are agreed in writing at the Order stage and may, where possible, be approved by the customer at key stages of production. Please be aware that with production of studio ceramics and glass, precise outcomes are not always possible but we will always endeavour to achieve the closest match to your requirements.

Damaged goods

If you have received an item which is damaged or defective, please contact us as soon as possible so that we may advise you of the returns procedure.

It is important that you photograph the damaged goods immediately, showing the original packaging and any loose parts. Please include any loose parts in your return package.

A full refund or a replacement will be issued as soon as possible after the defective items are received.

Communications/notices

All communications you send us must be sent to the contact details above or on our website. We may send communications to you at either the email or postal address which you provide us with when making a purchase. Communications will be deemed as received and properly served 24 hours after an email is sent or four days after the date of posting a letter or package. In providing the service of any notice, it will be sufficient to prove, in the case of a letter or package, that the letter or package was properly addressed and adequately stamped, or in the case of an email that the email was sent to the specified email address of the addressee.

Governing Law

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.